Helpful and additional information about your booking and your stay in the Tauernhof in Großarl can be found here.

Terms & Conditions

In the Tauernhof General terms and conditions for the hotel sector apply (PDF download).

Helpful information & booking information

Arrival & Departure

Your room is available for you from 15:00 on the day you are due to arrive. Please let hotel Reception know if you will be arriving later (after 18:00) by telephoning +43 6414 264. Otherwise your room may be let to another guest.

When it comes to departure, we would ask you to vacate your room by 10:30, in order for cleaning to be carried out.

Arrival & Departure

Your room is available for you from 15:00 on the day you are due to arrive. Please let hotel Reception know if you will be arriving later (after 18:00) by telephoning +43 6414 264. Otherwise your room may be let to another guest.

When it comes to departure, we would ask you to vacate your room by 10:30, in order for cleaning to be carried out.

Bank details

Account made out to: Hotel Tauernhof Hettegger GmbH

Salzburger Sparkasse Bank AG

IBAN: AT50 2040 4076 0806 0006

BIC: SBGSAT2S

Babies and infants

A cot, high chair and baby monitor are available to use free of charge.

Electric charging points

Are you travelling by electric car? No problem!

In our underground garage we have two, type 2 wall-mounted charging units with a charging speed of up to 22 KW. As standard, these are set at 7 KW. Enough then to fully charge your electric car overnight. Please get in touch if you have any queries.

Dogs

Dogs are welcome in the Tauernhof.

However, as a dog owner would ask that you respect the wishes of other guests in the hotel, particularly in the dining area.

The Hotel Tauernhof charges € 18.00 per dog, per night. Feed is not included.

Parking

One parking space is available for each room, either around the hotel or in our underground garage.

Prices

Prices listed are per person and night, and for packages, per person and stay; inclusive of all taxes and duties. Local taxes are not included in the price and charged separately: € 1.15 per person, per night. Children up to the age of 15 are exempt from paying local taxes.

Subject to errors and changes.

The Tauernhof inclusive services are also included for the duration of your booked stay.

Should you only require an overnight stay with breakfast, the Hotel Tauernhof will deduct € 10.00 from your bill for each night and each adult. Per night and child up to the age of 5: € 5.00 and per night and a child aged between 6 and 14: € 7.00.

Children's rates

Children's rates in all room categories per child, per night.

  25.06.21 - 11.07.21
05.09.21 - 26.11.21

11.07.21 - 05.09.21
 
27.11.20 - 20.12.20
06.01.21 - 30.01.21
06.02.21 - 13.02.21
20.02.21 - 27.03.21
20.12.20 - 06.01.21
30.01.21 - 06.02.21
13.02.21 - 20.02.21
27.03.21 - 11.04.21
Up to 2.9 years old € 10 € 15 € 11 € 15
3 to 6.9 years old € 21 € 26 € 33 € 48
7 to 14.9 years old € 35 € 40 € 58 € 73
15 to 17.9 years old € 48 € 53 - 20 % - 20 %
Aged 18 and over - 20 % - 20 %    

 

Discounts for children only apply for a parents’ room, where there are two adults paying full price.

Cancellations

Amended cancellation conditions for Summer 2021

For bookings between 2nd July to 28th November 2021 amended cancellation conditions apply.

For these to apply, one of the instances listed below must have occurred:

  • Illness/quarantine due to Covid-19 (valid doctor's certificate required)
  • Travel warning advisory or red light for the Pongau district

In this case, free cancellation is possible up to 48 hours prior to arrival. Thereafter, our general cancellation terms and conditions apply.

 

General terms and conditions for cancellation

Cancellation is free up to 4 weeks before arrival.

Thereafter, the following cancellation costs of the full price of your stay will be charged:

  • 28 to 7 days before arrival: 50%
  • From 7 days to 2 days before arrival: 90%
  • From 2 days before arrival, or in the event of no-show or early departure: 100%

To avoid incurring cancellation costs we recommend our "Tauernhof Carefree Package".

Tauernhof Carefree Package

To avoid cancellation costs in the event of no-show, we recommend our "Tauernhof Carefree Package". The best thing to do is to book this when you are making your reservation!

For the package, we charge 4% of the full amount of your overnight stay rate.

This covers cancellation costs that arise through accident or illness, which mean you are no longer able to travel, and costs that arise should you have to break off your holiday early.

Bank details for the "Tauernhof Carefree Package":

Raiffeisenbank Großarl
IBAN: AT19 3501 9000 0007 3692
BIC: RVSAAT2S019

Payment

Debit cards and Master Card, Visa, Diners Club and American Express credit cards are accepted. Your bill can of course be settled in cash too.