Terms & conditions • Helpful information

If you book in person on the telephone, at our reception or directly via the website, we promise to offer you the best price for your holiday in Tauernhof. You will definitely save in comparison to booking on a holiday platform.

Your room is available for you from 15:00 on the day you are due to arrive. Please let hotel Reception know if you will be arriving later (after 18:00) by telephoning +43 6414 264. Otherwise your room may be let to another guest.

When it comes to departure, we would ask you to vacate your room by 10:30, in order for cleaning to be carried out.

Account made out to: Hotel Tauernhof Hettegger GmbH

Salzburger Sparkasse Bank AG

IBAN: AT50 2040 4076 0806 0006

BIC: SBGSAT2S

A cot, high chair and baby monitor are available to use free of charge.

Are you travelling by electric car? No problem!

In our underground garage we have two, type 2 wall-mounted charging units with a charging speed of up to 22 KW. As standard, these are set at 7 KW. Enough then to fully charge your electric car overnight. Please get in touch if you have any queries.

Dogs are welcome in the Tauernhof.

However, as a dog owner would ask that you respect the wishes of other guests in the hotel, particularly in the dining area.

The Hotel Tauernhof charges € 18.00 per dog, per night. Feed is not included.

One parking space is available for each room, either around the hotel or in our underground garage.

Prices listed are per person and night, and for packages, per person and stay; inclusive of all taxes and duties. Local taxes are not included in the price and charged separately: € 1.15 per person, per night. Children up to the age of 15 are exempt from paying local taxes.

Subject to errors and changes.

The Tauernhof inclusive services are also included for the duration of your booked stay.

Should you only require an overnight stay with breakfast, the Hotel Tauernhof will deduct € 10.00 from your bill for each night and each adult. Per night and child up to the age of 5: € 5.00 and per night and a child aged between 6 and 14: € 7.00.

Children's rates in all room categories per child, per night.

Discounts for children only apply for a parents’ room, where there are two adults paying full price.

General terms and conditions for cancellation

Cancellation is free up to 4 weeks before arrival.

Thereafter, the following cancellation costs of the full price of your stay will be charged:

• 28 to 7 days before arrival: 50%
• From 7 days to 2 days before arrival: 90%
• From 2 days before arrival, or in the event of no-show or early departure: 100%

To avoid incurring cancellation costs we recommend our "Tauernhof Carefree Package".

To avoid cancellation costs in the event of no-show, we recommend our "Tauernhof Carefree Package". The best thing to do is to book this when you are making your reservation!

For the package, we charge 4% of the full amount of your overnight stay rate.

This covers cancellation costs that arise through accident or illness, which mean you are no longer able to travel, and costs that arise should you have to break off your holiday early.

Bank details for the "Tauernhof Carefree Package":

Raiffeisenbank Grossarl
IBAN: AT19 3501 9000 0007 3692
BIC: RVSAAT2S019

Debit cards and Master Card, Visa, Diners Club and American Express credit cards are accepted. Your bill can of course be settled in cash too.